Community Health

What it's for

Individual moderation catches individual problems. Community Health is where you catch the slower, quieter kind — participation drifting down across the board, a niche going quiet, a party consistently under-filling. These are the leading indicators of churn, and they're much easier to act on before members actually start leaving than after.

What to look at

• Participation trends — are review completion and session participation holding steady, or drifting down party over party?
• Party fill rate — are your sessions filling up, or running under-capacity? A consistently under-filled party is often a scheduling or cadence problem, not a member-quality one.
• Reliability — members whose reliability is trending down before they've hit a strike, which is your window to intervene early.
• Repeat attendance and active-member rate — how many members are showing up party after party, versus joining once and drifting off.
• Reviews completed and voluntary feedback submitted — how much genuine participation is happening beyond the minimum, and how quickly outstanding reviews get resolved.
• Member retention — how many members stay active across sessions over time.

This view looks at your community in aggregate, not member-by-member — pair it with moderation when a specific member needs individual attention.